thinkcustomerexperience.com | Free Online SEO Audit for thinkcustomerexperience.com

Tasks

Select one version of your site as main and make a redirect from other versions to that one.
Avoid using deprecated HTML tags.
Implement the viewport meta tag.

SEO

URL

Domain : www.thinkcustomerexperience.com/

Character length : 32

Title

Think CX - Finding, Engaging and Satisfying Customers.

Description

We work across B2C, B2B, voluntary and public sectors, finding the opportunities that exist to improve the way you find, engage and satisfy customers.

Keywords (meta keywords)

Good! The website does not use “meta keywords”.

Open Graph Protocol

Good! The OG (Open Graph) protocol is set on this website.

title: Think CX - Finding, Engaging and Satisfying Customers.
url: http://www.thinkcx.co.uk/
locale: en_US
type: website
description: We work across B2C, B2B, voluntary and public sectors, finding the opportunities that exist to improve the way you find, engage and satisfy customers.
site_name: Think CX
image: http://www.thinkcx.co.uk/wp-content/uploads/2014/06/fb-logo.jpg

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://thinkcustomerexperience.com/robots.txt

User-agent	Disallowed for the search engines
*	/wp-admin/ /wp-includes/

Social

Social Engagement

No info found.

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

Think CX - Finding, Engaging and Satisfying Customers.

Character length : 54

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 7%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
0	3	3	2	3	1

Heading structure in the source code

<H3> What We Do
<H5> B2C
<H5> Public Sector
<H5> B2B
<H3> Latest Thinking
<H2> Peter Lavers Featured on “Next Level” Branding Podcast
<H2> “3 behavioral mind-sets for accurate content personalization” blog published on #ThinkMarketing
<H2> “Omni-channel or Multi-channel?” blog published on #ThinkMarketing
<H3> Our Clients
<H4> Twitter
<H6> Recent Tweets
<H4> Latest Thinking

Word cloud

peter10
blog8
customer6
business5
https5
published5
wcl4
lavers4
behavioral4
lavers’4
customers4
ibm4
#thinkmarketing4
clients3
accurate3
content3
latest3
read3
view3
recent3
thinking3
personalization”3
mind-sets3
sector3
management3
public3
podcast2
met2
branding2
featured2
#watsonce2
nat2
level”2
help2
multi-channel?”2
mar2
innovation2
amplify2
how2
schooler2
talking2
people2
finding2
satisfying2
engaging2
relationships2
helping2

Keyword matrix

word	title	descriptions	heading
peter
blog
customer
business
https
published

Two Word cloud

peter lavers3
for accurate3
blog published3
mind-sets for3
public sector3
you talking2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 22 images on this web page.

Alternate attributes for the following 12 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

Readability

Flesch–Kincaid Grade Level

6.10

Flesch Reading Ease

60.60

Coleman Liau Index

12.00

Automated Readability Index (ARI)

4.90

Dale–Chall Readability

8.00

SMOG Index

9.00

Spache Readibility

5.00

Number of letters

2574

Number of words

511

Number of sentences

Average words per sentences

Number of syllables

851

Syllables in words

820

Average syllables in words

1.67

Number of words in first three syllables

Percentage of word / syllables

19.18

Words not in Dale-Chall easy-word list

252

Words not in Spache easy-word list

144

Technologies

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Error! The web address is accessible with and without www!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Table layout

Good! No nested tables found.

Render blocking resources

Good! No render blocking elements found!

Speed test – Javascript

Javascript

Good! Just a few javascript files are detected on the website.

File size of all javascript files combined

0.00

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

File size of all css files combined

0.00

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

0.00

Gzip compression

Your site uses compression.

Speed test – Browser cache

Browser cache

The browser cache is set correctly for all elements.

Speed test – Images

File size of all images combined

0.00

Image optimisation

All images are optimized.

Links

We found a total of 38 different links.
Internal links: 1
External links: 37

External links:

Link text (anchor)	Link strength
http://www.thinkcx.co.uk
Home
Business to Consumer
Public Sector
Business to Business
Latest Thinking
Our Clients
Case Studies
About Us
Our People
Partners
Contact
http://www.thinkcx.co.uk/services/b2c
B2C
WCL Customer Management innovates in helping it’s B2C clients find, engage and satisfy customers
http://www.thinkcx.co.uk/services/public-sector
Helping improve customer focus, commercial acumen and cost efficiency in the Public Sector
http://www.thinkcx.co.uk/services/b2b
B2B
Building better B2B relationships based on trust, interdependence and equitability
View
Peter Lavers Featured on “Next Level” Branding Podcast
Peter Lavers
Read More
View
“3 behavioral mind-sets for accurate content personalization” blog published on #ThinkMarketing
Ellie Luk
Read More
View
“Omni-channel or Multi-channel?” blog published on #ThinkMarketing
Read More
Drop us a line
The complex #data of the #customerjourney via @AndrewBusby #WatsonCE #retail #CJM #CRM #custexp #custserv #bigdata… https://t.co/oKfG4Prdgm
Harriet Green of @IBM in "Top 100 Most Creative People in Business 2017 #WatsonCE @FastCompany #AI #FCMostCreative… https://t.co/I625biog9A
RT @openmarket: Great thoughts on how to make customer relationships last. Thanks for sharing, @peterlavers!” https://t.co/iV6u44d088
RT @LaughlinPaul: @PeterLavers asks, do you have the #B2B #Market #Insight you need to help your customers? https://t.co/jsxCDpatPR https:/…
ZeroDotNine

Internal links:

Link text (anchor)	Link strength
http://www.thinkcustomerexperience.com/#

Website security

192.185.182.101

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

Icons

Favicon

Good! The website uses favicon.

Typos

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SEO report of thinkcustomerexperience.com

Think CX - Finding, Engaging and Satisfying Customers.

Tasks

SEO

Social

Content

Readability

Technologies

Speed test

Speed test – Javascript

Speed test – CSS

Speed test – Compression

Speed test – Browser cache

Speed test – Images

Links

External links:

Internal links:

Website security

Icons

Typos

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